This Privacy Policy sets out our commitment to protecting the privacy and personal information provided to us, or otherwise collected by us, online or offline, including through our website, associated applications and social media platforms (Site). In this Privacy Policy we, us or our means Australiz Pty Ltd ABN 97 095 314 953

The types of personal information we may collect about you include:
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-your name;
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-images of you;
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- your contact details, including email address, mailing address, street address and/or telephone number;
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- your age and/or date of birth;
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- your preferences and/or opinions;
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- demographic information such as post code;
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- the information you provide us through customer surveys;
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- details of products or services we have provided to you and/or that you have enquired about, and our response to you;
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- your browser session and geolocation data, device and network information, statistics on page views and sessions, acquisitions sources, search queries and/or your browsing behavior;
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- information about your access and use of our site, including through the use of internet cookies and web beacons, your communications with our site, the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider;
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- additional personal information you provide to us, directly or indirectly through your use of our site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information, and

- any other personal information requested by us and/or provided by you or from third parties.

We may collect, hold, use and disclose personal information for the following purposes:
to contact or communicate with you;
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- for internal record keeping and administrative purposes;

- for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;
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- to comply with legal obligations and resolve any disputes we may have;

- to enable you to access and use our Site, associated applications and social media platforms;

We may disclose personal information to:

- third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT Service providers, data storage, web-hosting and service providers, maintenance or problem-solving providers, professional advisors, payment system operators and debt collectors;

- our existing or potential agents or business partners;

- or employees, contractor and/or related identities;

- anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred

- courts, tribunals and regulatory authorities, in the events that you fail to pay for goods or services we have provided you;

- courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, in order to establish, exercise or defend our legal rights;

- third parties, including agents or sub-contractors, who assist us in providing information, products, services and direct marketing to you: this may include located, or that store data, outside of Australia;

- third parties to connect and process data, such as Google Analytics or other relevant businesses. This may include those that store data outside of Australia.

We may store personal information overseas. Were we disclose your personal information to the third parties listed above, these third parties may also store, transfer or access personal information outside of Australia. Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws which protect your personal information in ways substantially similar to the Australian Privacy Principles and/or we take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.

Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.

We only collect, hold, use and disclose sensitive information for the following purposes:

- any purposes you consent to;
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- the primary purpose for which it is collected;
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- secondary purposes that are directly related to the primary purpose for which it was collected, including disclosure to the above listed third parties as reasonably necessary to provide our services to you;
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- to contact emergency services, or to speak with your family, partner or support person where we reasonably believe there is a serious risk to the life, health or safety of you or another person and it is impracticable for us to obtain your consent, and

- if otherwise required or authorised by law.
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We may store personal information overseas. Were we disclose your personal information to the third parties listed above, these third parties may also store, transfer or access personal information outside of Australia. Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws which protect your personal information in ways substantially similar to the Australian Privacy Principles and/or we take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australia Privacy Principles.

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.
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Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
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Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
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Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.
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Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below.

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

We may use cookies on our Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie. We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us at:
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Australiz Pty Ltd ABN 97 095 314 953

Tel: 1300 255 580

Email: info@australiz.com.au

Last Update: 24/04/2023

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